Pick-up hours are *usually* available Monday-Thursday, 11am-6pm. If you prefer to save on shipping costs you can pick up your purchase at my Toronto studio located at 15 Adrian Avenue.
We do not guarantee delivery by a specific date for any parcels travelling outside of Canada - and we do not provide refunds if the item does not reach you in time (as items may be delayed by customs).
Please note that you may be subject to customs fees when your package arrives. We cannot provide refunds or re-send packages if the shipping address has not been properly provided. *please note these are estimates pre:COVID-19 and times may be longer than stated.Īll orders are shipped to the mailing address stated on your Etsy receipt, not to the paypal address. International orders outside Canada/USA ship within 21 business days. Most items ship to Canada within 8 business days and to the USA within 6 business days.
We cannot guarantee ANY delivery dates, and we do not provide refunds for items that are still in transit. *COVID-19 UPDATE: delivery times everywhere are delayed with all carriers due to COVID-19. We do not provide refunds or re-send packages that are lost in the mail, particularly those travelling outside of Canada or the USA. Unfortunately I am not responsible for transportation delays or incidents caused by USPS, Canada Post or other shipping services. Customized item lead times can be 1-2 weeks, please message us if you need an item for a quickly approaching date. Please message us to inquire whether we are currently accepting custom orders.Īll custom designs are my own - and I reserve the right to re-sell or re-purpose all custom designs for future Light & Paper products. Our custom listings take time, and we do not always have the time to devote to them.
#Lightpaper ali harrison full#
We require full payment for custom orders before work is begun. If you’re looking to purchase an original hand cut paper piece, changes cannot be made after cutting is complete. If you're looking for a lasercut item, only 1 round of small changes can be made after the proof is sent. We can send a photo proof of your piece once it’s been created. But if you are a fan of my whimsical and unique paper cutting style, and can put your trust in me to create something you’d like, I’d be happy to create a customized piece for you. If you’re looking for an exact replica of a photo, perfectly straight lines, or a copy of something you’ve seen elsewhere, we probably aren’t the best bet for you. For all custom orders, we ask that our clients explore our current work to get an idea of our aesthetic, and what the piece will turn out to be similar to. This means that our custom order fee will be significantly higher than our other lasercut items, as each new piece is first done by hand with an x-acto knife into paper, not digitally illustrated.įor this reason, it’s also very difficult to make a lot of changes to finished custom orders, as large changes would require the piece to be re-cut from scratch. We do not offer lasercutting of existing designs.Īll of my designs are created first as hand-cut paper cutting art pieces. We offer a variety of customizable items and can often offer a custom designed piece.
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